Housekeeper & Laundry Attendant

The Promissory Hotel is searching for dedicated and detail-oriented individuals to join our growing team as Housekeepers & Laundry Attendants! 

As a valued team member, you will play a vital role in ensuring the cleanliness and overall appearance of our hotel while providing friendly and efficient service to our guests at our soon-to-be-open destination boutique hotel with a vibrant restaurant/bar, Suerte, and live music hall, The Exchange.

Essential Duties & Responsibilities:

• Smile, have fun, and be energetic!
• Cleaning and maintaining guest rooms and public areas.
• Changing linens, making beds, and deep cleaning bathrooms.
• Vacuuming, dusting, and window cleaning all areas.
• Ensure all guestroom amenities are stocked and appliances are in good condition. 
• Sort and inspect all linens and terry, then clean linens in washers/dryers.
• Retrieving and restocking the housekeeping carts according to standard housekeeping, safety, and security procedures.
• Responding to guest requests and reporting maintenance issues.
• Properly storing any lost items and reporting any damage to the manager.
• Assist with inventory tracking of housekeeping and laundry supplies.
• Assist in other housekeeping and laundry duties as needed.

Ideal Candidate Qualifications:

• Previous housekeeping or cleaning experience preferred.
• Strong attention to detail and cleanliness.
• Ability to lift up to 50lbs and stand/walk for extended periods.
• A friendly and hospitable demeanor. 
• Ability to work flexible shifts, including weekends and holidays as needed.
• Knowledge of the Roanoke region and the town's local attractions. 

Why Join Our Team?

The Promissory Hotel is more than a place to stay—it’s a bold cultural hub in the heart of downtown Roanoke with its fusion of hospitality, music, and cuisine, and we are excited to build a passionate team to help open its doors!  We take pride in creating a warm and welcoming environment not only for our guests but also for our team members. We value teamwork, excellent service, and a strong commitment to hospitality. 

If you’re ready to be a part of a dynamic and growing hospitality team, apply today!